terms & conditions

SHIPING INFORMATION

Studio S ships worldwide at your door step. We use the most efficient delivery services available to ensure that the package reaches you intact and undamaged.

(a) Time for delivery is given as accurately as possible but is not guaranteed. The Customer shall have no right to damages or to cancel the order for failure for any cause to meet any delivery time stated.

(b) The date of delivery shall in every case be dependent upon prompt receipt of all necessary information.

(d) The Customer is responsible for all delivery charges, duties, tariffs, taxes and other government fees and payments outside PAKISTAN.

EXCHANGE POLICY

RETURN AND EXCHANGE POLICY

We accept returns within 7 days of the original purchase date. All garments must be unworn, unwashed, and in the same condition in which they were received.

Please note that refunds or exchanges will not be issued for unauthorized returns. If we receive a worn garment back from you, your return/exchange will not be processed, nor will your used garment be returned to you.

Currently, shipping is available for orders with delivery addresses within Pakistan.

SHIPPING POLICIES & CHARGES

After receiving payment and confirmation, the order is dispatched within 24 hours. Customers are provided with the track code link so that they can track their order. The order reaches the customers in 2-3 working days. Studiosdesigns will bear the shipment costs for all the orders while customers just have to be patient for their package to arrive.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

We believe in satisfying our customer every time they shop with us. If you are not satisfied with the order, you have the right to exchange clothes within 10 days after receiving them. Returned garments should not have been worn or damaged and should be returned unused in good condition and with labels intact to our Fashion Studio in DHA, Lahore. When exchanging an article you will have to pay for the return freight. We will credit you as soon as the return is back with us, only if the mistake or alteration is caused due to our production team. Original freight cost will not be reimbursed, unless the return is due to damaged goods, or if the return is due to a mistake made in placing the order. If you wish to cancel an existing order you must do so by emailing.

Drop an email at: info@studiosdesigns.com

PRIVACY POLICY

Thank you for visiting the studiosdesigns.com Website (the “Site”). This privacy policy tells you how we use personal information collected at this Site. Please read this privacy policy before using the Site or submitting any personal information. By using the Site, you are accepting the practices described in this privacy policy.

Collection of Information

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. You may, however, visit our site anonymously. We may ask you to provide certain types of personal information when you:

  • Register on our site
  • Place an order
  • Sign up to receive e-mail communications from Studiosdesigns on products and promotions
  • Participate in a contest, giveaway or other similar type of product promotion
  • Respond to a survey

Any data we request that is not required will be specified as voluntary or optional.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider's systems to recognize your browser and capture and remember certain information. Cookies and interest-based information help us to improve your overall experience with the Site, provide you with a more personalized shopping experience and enable you to fully interact with and complete your transaction on the Site. You may decline the use of cookies if your browser permits; however, doing so may limit the functionality of some of our sites or services.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy, you may contact us using the information below:

By email: info@studiosdesigns.com

Your privacy and the security of your personal information is very important to us. We do not share your personal information elsewhere.

All compilation and content of the Studio S social networks and websites, including its designs, text, illustrations, photographs, logos and images, is the intellectual property of Studio S or its content suppliers and constitutes proprietary materials, copyrighted materials, trademarks and/or trade dress. All worldwide rights, titles and interests are reserved.

HOW DO I PLACE AN ORDER?

For queries write to us with subject: QUERY at info@studiosdesigns.com

For placing and order write to us with subject: ORDER at info@studiosdesigns.com and receive your order ID For payment details write to us with subject: PAYMENT DETAILS at info@studiosdesigns.com and receive the details according to your transaction

Remember to receive your measurement chart for each order you place.

Studio S strives to provide correct pricing information. However, in the event that pricing errors occur Studio S reserves the right to cancel any order containing pricing inaccuracies, regardless of the receipt by you of any order or shipping confirmation.

Order Cancellation

Your order can be cancelled within 24 hours of purchase. 
There will be cancellation charges i.e. 4% of the paid amount; the rest of the amount will be credited to the original method of payment.
Please allow time for the credit to appear in your account.
However, after this time period no refunds are offered.
To cancel your order please email  info@studiosdesigns.com  or whatsapp +92 322 7189206

Studio S may cancel orders for any reason. Common reasons may include: the item is out of stock, pricing errors or credit card or pay pal payment is declined.